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Integration of Zendesk with HubSpot

Learn how Zendesk's integration with HubSpot makes your customer service and sales processes more efficient by unifying data and communication in one centralized platform.

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Why Zendesk integration?

Zendesk's integration with HubSpot enables a seamless connection between your customer service and sales teams by bringing data and communication histories together on a centralized platform. This improves efficiency and transparency as sales teams can access customer service information and customer service representatives can view key sales data.

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Advantages of integrating Zendesk with HubSpot

  • Centralized customer information: All customer service and sales data is accessible in one place, providing a complete view of the customer.
  • Improved communication: Sales teams can view the history of customer service requests to conduct personalized and contextual interactions.
  • More efficient workflows: Automated synchronization of data between Zendesk and HubSpot reduces manual entry and errors.
  • Better reporting: Combined data from both platforms provides deeper insights and enables more comprehensive analysis and reporting.
  • Increased customer satisfaction: Faster and more accurate responses to customer queries through access to all relevant information improves the customer experience.

How the integration of Zendesk with HubSpot works

Application examples

Sales
A sales representative sees in HubSpot that a potential customer has recently opened a support ticket and uses this information for a targeted, personalized approach.

Customer service
A customer service representative in Zendesk gets access to a customer's previous sales interactions from HubSpot and can better address their needs.

Marketing
Marketing teams can create customer segments in HubSpot based on support tickets to run targeted campaigns for customers with specific support requests.

Reporting
Create comprehensive reports in HubSpot that include both sales and support data to analyze the entire customer lifecycle and identify optimization opportunities.

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Our Values

How we as a HubSpot Diamond Partner can help our customers to use the integration successfully

Our team at Levr has in-depth expertise in integrating Zendesk with HubSpot. As one of the leading HubSpot partners in Europe, we have delivered numerous successful projects where we have developed customized integration solutions specific to our clients' business needs and goals. We understand the technical requirements and strategic challenges that companies face and strive to deliver the best possible solution to optimize the sales process and increase efficiency.

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Advice and planning

  • Analysis of business requirements: We analyze your specific business requirements and identify the best integration strategies.
  • Customized integration plan: Creation of a detailed plan tailored to your individual needs and goals.
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Training and support

  • Employee training: We provide comprehensive training for your team to ensure that all employees can use the integration effectively.
  • Ongoing support: Providing ongoing support after implementation to help with any issues or questions.
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Implementation

  • Technical setup: We take care of the complete technical setup and configuration of the integration between Zendesk and HubSpot.
  • Data migration: Ensure that all relevant data is seamlessly synchronized between the two platforms.
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Optimization and improvement

  • Ongoing monitoring: Monitoring the integration to ensure it is working smoothly and being used optimally.
  • Adjustment and improvement: Regular optimization and adjustment of the integration based on feedback and changing business requirements.

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